Cookie Policy

This Cookie Policy outlines how our online gaming platform uses cookies and similar technologies to enhance your experience, improve security, and comply with Australian privacy regulations. By continuing to use our services, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small data files stored on your device when you access our platform. They help recognise your device, remember your preferences, and provide a more personalised gaming experience.

We also use similar technologies such as web beacons, pixel tags, and local storage. These tools track interactions and support platform functionality, security, and compliance.

2. Types of Cookies We Use

• Essential cookies – Necessary for login, payments, and responsible gambling features
• Performance cookies – Help monitor system performance and identify technical issues
• Functional cookies – Store user preferences such as language and settings
• Analytics cookies – Provide insights into user behaviour and usage patterns
• Marketing cookies – Deliver relevant promotions and measure campaign effectiveness

3. Why We Use Cookies

• Maintain secure and stable user sessions
• Enable safe and efficient payment processing
• Support responsible gambling tools and controls
• Personalise and improve your gaming experience
• Enhance overall platform performance

4. Essential Cookies

Essential cookies are required for the platform to operate and cannot be disabled. They support core functions such as authentication, payment processing, fraud prevention, and regulatory compliance. Without these cookies, key services may not function properly.

5. Performance and Analytics

Performance cookies help monitor system stability, loading speeds, and overall functionality across devices, allowing us to quickly detect and resolve issues.

Analytics cookies collect aggregated data, such as popular games and peak usage times, enabling us to continuously improve our platform and services.

6. Functional Cookies

Functional cookies remember your preferences, including language, currency, favourite games, and interface settings, ensuring a consistent and customised experience on each visit.

7. Marketing Cookies

With your consent, marketing cookies display personalised promotions based on your activity. They help tailor offers and measure campaign effectiveness while reducing irrelevant advertising.

8. Third-Party Cookies

We may collaborate with trusted third-party providers, including payment processors, game developers, and analytics services. These partners may use their own cookies, which are governed by their respective privacy policies.

9. Managing Your Cookie Preferences

You can accept or customise your cookie preferences when first visiting our platform. You may update these settings at any time via your account or the cookie management panel. Please note that disabling certain cookies may impact platform functionality.

10. Browser Settings

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

11. Data Retention and Security

Session cookies are automatically removed when you close your browser, while persistent cookies remain until they expire or are manually deleted.

We implement encryption, secure infrastructure, and regular security reviews to protect cookie data in accordance with Australian Privacy Principles.

12. Updates and Contact

This Cookie Policy may be updated from time to time. Any significant changes will be communicated through the platform or via email. For questions or concerns, please contact our privacy team via the Privacy Policy page.